At Arvada Excel, we are dedicated to delivering a seamless and reliable shopping experience for our valued customers. Our Shipping Policy outlines the details regarding order processing, shipping methods, delivery times, and related information. Please review the following to understand how we handle the shipping of your orders:

**1. Order Processing:

  • Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and holidays.
  • Order processing may be subject to delay during peak seasons or promotional periods.

**2. Shipping Methods:

  • We offer various shipping methods to cater to different customer preferences:
    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Overnight Shipping: Guaranteed next-business-day delivery for eligible orders.

**3. Shipping Locations:

  • Arvada Excel currently ships within the United States. We do not offer international shipping at this time.

**4. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, the weight of the items in the order, and the destination address.
  • Free shipping promotions may be offered during specified periods or for qualifying orders.

**5. Order Tracking:

  • Once an order is shipped, customers will receive a shipping confirmation email with tracking information.
  • Customers can track their orders in real-time using the provided tracking number through our website or the carrier’s online tracking system.

**6. Delivery Times:

  • Estimated delivery times are provided for each shipping method during the checkout process.
  • Actual delivery times may vary based on the destination, carrier delays, and other factors beyond our control.

**7. Delivery Attempts:

  • If a delivery attempt is unsuccessful, the carrier may leave a notice with instructions for re-delivery or details on how to retrieve the package.
  • Customers are responsible for providing accurate and complete shipping information to avoid delivery issues.

**8. Shipping Partners:

  • Arvada Excel partners with reputable carriers to ensure reliable and secure delivery, including but not limited to UPS, FedEx, and USPS.

**9. Shipping Restrictions:

  • Some products may be subject to shipping restrictions or additional shipping charges based on their size, weight, or content.
  • Customers will be notified during the checkout process if any shipping restrictions apply to their order.

**10. Split Shipments:

  • In some cases, orders may be split into multiple shipments if items are shipped from different fulfillment centers.
  • Customers will receive separate tracking information for each shipment.

**11. Shipping Delays:

  • Arvada Excel is not liable for shipping delays caused by unforeseen circumstances, natural disasters, or other events beyond our control.
  • Customers will be notified of any significant delays and provided with relevant updates.

**12. Address Changes:

  • Customers must contact our customer service team promptly if there is a need to change the shipping address after an order has been placed. Address changes may not be possible once an order is shipped.

**13. Shipping Policy Changes:

  • Arvada Excel reserves the right to modify or update the Shipping Policy at any time. Changes will be communicated through our website.

For any questions or concerns regarding our Shipping Policy, please contact our customer service team at shipping@arvadaexcel.net or call our toll-free number.

At Arvada Excel, we prioritize the timely and secure delivery of your orders. We appreciate your understanding and cooperation with our Shipping Policy.